Chaplains have to be delicate on what questions and subjects they talk about if they want to establish a connection. “It can be very difficult because many times, they may feel that they have been abandoned by families and friends and by God. So we will try to help them, hopefully, to understand that we personally do not feel that they are abandoned by God,” said Rene Palacios, director of chaplaincy and community care at the Denver Rescue Mission.

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